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Online enrollment at Florida State College at Jacksonville (FSCJ) is doubling each year. That puts pressure on the college's enrollment system and advisory services. Additionally, the college's student profile is changing. Today's students are technologically proficient, accustomed to communicating, socializing and conducting business online. The college needed an innovative and efficient way of engaging this new generation of students.
FSCJ launched a new student portal – called Connections – based on Service-Oriented Architecture (SOA) technology, providing a rich Web 2.0 experience and leveraging data housed in its ERP systems built on Adabas and Natural. Connections enables students to manage their entire educational experience online, from enrolling and selecting courses to measuring their success against goals.
Benefits have included:
* Enrollment has increased 5% since implementing Connections
* Annual savings of more than $250,000 as a result of increased online transactions
* Students save travel time and costs with 24/7 online access to services
* Students using Connections build stronger relationships with faculty
* Connections extends FSCJ's existing investments in the ERP system built on Adabas and Natural
* Upgrades are fast and easy – thanks to the flexibility of Service Oriented Architecture
Moving to the top of the class with SOA
FSCJ developed Connections from the ground up, making it the only portal of its kind. The college believes Connections is the first and most effective application of portal technology and SOA by a state college. It represents the most effective Web-enablement of self-serve student enrollment, registration and advisory resources.
As the underlying technology, SOA makes interchanging modules easy. SOA also speeds up development. For example, FSCJ launched a version of Connections optimized for mobile access in just three weeks. Without SOA toolsets, this project would have taken at least four months – or more than 500% longer.
Adopting SOA has allowed FSCJ to define and provision an IT infrastructure so different applications can exchange data and participate in various processes, such as enrollment, billing, class registration and progress audits.
The integration of Connections with administrative systems provides a single point of access management platform for the institution in all operational areas. This is particularly valuable in planning for academic offerings, facilities, budget and human resource requirements.